Unsubscribing from Chamber Emails

All broadcast emails include an unsubscribe link at the bottom to respect recipient preferences. Clicking this link directs users to a form where they can request removal from the email list. They can choose whether to be removed from a specific contact list or be removed from all lists and suppress from receiving all future emails.

For members opting out of the E-newsletter, email managers will receive corresponding unsubscribe requests. Admins can then remove members from the E-newsletter list by following the steps below:

1. Go to the member's database record
2. Click on "Email/Plan"
3. Untick the "Send E-Newsletter?" box
4. Save

Please be aware that even if options like "Send Newsletter?", "Prospect List?", "Send E-Newsletter?", or "Email List?" are unchecked for a member, they will still receive emails if the admin selects "All Members" when sending a broadcast. To prevent this, we recommend enabling the "Suppress Broadcast Emails?" option if you consistently choose "All Members" or "All Record Types" as recipients. This option will opt members out from receiving all future broadcast emails, newsletters, surveys, and will become available in member profiles.

If the "Suppress Broadcast Emails" option is unavailable, review broadcast message configuration settings to enable this feature.

1. Click "Configuration."
2. Select "Broadcast Message."
3. Click "General Options."
4. Verify if the necessary box is checked.