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Stripe Missing ID
11 February 2025

Resolving Missing Stripe ID

  1. Log in to DocuTeam.
  2. Navigate to Community Reports.
  3. Select Stripe IDs Missing.
  4. Click Admin View.
  5. Go to Billing.
  6. Click Stripe Payments.
  7. Click the text fields to enter the Stripe Price ID.
  8. Open a new tab and log in to your Stripe Account.
  9. Navigate to the Product Catalog and choose a plan.
  10. Scroll down to the Events section to locate the Stripe Price ID.
  11. Right-click and copy the Stripe Price ID.
  12. Switch back to DocuTeam.
  13. Paste the Stripe Price ID into the designated field.
  14. Click Save Changes.
  15. Close the Admin View by clicking the "X" button.
  16. Paste the Stripe Price ID again.
  17. Refresh the page to confirm the Stripe ID has been successfully updated.
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