How to remove/update event attendee?
To remove additional attendees from a registration, you must first void their payment. Attendee list associated with a paid registration are locked for modification.
- Access the attendee list: Navigate to the attendee list for the desired registration.
- Locate and open the invoice: Click on the invoice number corresponding to the additional attendee's payment.
- Void the payment: Initiate the payment void process by clicking the "Void" button.
- Return to the attendee list: Go back to the attendee list for the same registration.
- Edit the registration: Click the pencil icon to modify the registration details.
- Proceed to summary: Continue through the editing process until you reach the summary page.
- Remove additional attendees: Use the "Remove" option to eliminate unwanted additional attendees from the registration.
- Save changes: Complete the registration process to save the updated attendee list.
Important: After removing additional attendees, remember to re-record the valid payments to maintain accurate financial records.