How to remove/update event attendee?

To remove additional attendees from a registration, you must first void their payment. Attendee list associated with a paid registration are locked for modification.

  1. Access the attendee list: Navigate to the attendee list for the desired registration.
  2. Locate and open the invoice: Click on the invoice number corresponding to the additional attendee's payment.
  3. Void the payment: Initiate the payment void process by clicking the "Void" button.
  4. Return to the attendee list: Go back to the attendee list for the same registration.
  5. Edit the registration: Click the pencil icon to modify the registration details.
  6. Proceed to summary: Continue through the editing process until you reach the summary page.
  7. Remove additional attendees: Use the "Remove" option to eliminate unwanted additional attendees from the registration.
  8. Save changes: Complete the registration process to save the updated attendee list.


Important: After removing additional attendees, remember to re-record the valid payments to maintain accurate financial records.

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